Privacy Policy

Welcome to Pharmakey Resume Builder ("we," "our," or "us"). We are deeply committed to protecting your personal information and respecting your privacy. This Comprehensive Privacy Policy establishes the scope of our data practices and describes how we collect, use, process, and disclose your information when you access or use our website, application, and related services (collectively, the "Services").

By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

1. Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("Personal Information"). We collect this information directly from you when you provide it to us and automatically as you navigate through the Services.

A. Information You Provide to Us

• Account Data: When you register for an account, we collect your email address, chosen username, and secure authentication credentials.
• Professional Data: To generate your resume, we collect professional and employment-related information, including employment history, educational background, technical skills, certifications, and project details.
• Contact Data: We collect contact information you voluntarily add to your resume, such as phone numbers, residential addresses, and professional networking links.
• Media and Files: We collect profile photographs and previously formatted resume documents (e.g., PDFs) that you voluntarily upload for parsing and document generation.

B. Information Collected Automatically

• Usage Data: We automatically collect details of your visits to our Services, including traffic data, location data, logs, and other communication data and the resources that you access and use.
• Device Information: We may collect information about your computer and internet connection, including your IP address, operating system, and browser type, for system administration and security monitoring.

2. How We Use Your Information

We use the information we collect about you or that you provide to us strictly for the following business and commercial purposes:

• Service Provision: To present our Services and their contents to you, including the primary function of formatting, generating, and rendering your professional resume documents.
• AI Processing: To provide intelligent, industry-specific content suggestions. Portions of your professional data (excluding direct identifiers like name or email) are processed through secure, enterprise-grade Artificial Intelligence (AI) models to enhance your resume's terminology and structure.
• Account Maintenance: To manage your account lifecycle, including identity verification, password resets, and session management.
• Service Improvement: To test, research, analyze, and develop our platform, ensuring optimal performance, security, and user experience.
• Legal Compliance: To comply with applicable legal obligations, enforce our Terms of Service, and protect the rights, property, or safety of our business, our users, or others.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your Personal Information. We may share your information only in the following limited circumstances:

• Service Providers: We may disclose personal information to trusted third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf. This includes secure cloud hosting providers, authentication partners, and secure AI processing APIs. These third parties are bound by strict confidentiality agreements and are prohibited from using your data for any purpose other than providing the contracted services.
• Legal Requirements: We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the reasonable requests of law enforcement.
• Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, user information may be among the transferred assets.

4. Data Retention and Security

We have implemented commercially reasonable and robust technical, physical, and administrative security measures designed to protect the security of any personal information we process. All authentication and data transmission occurs over encrypted Secure Socket Layer (SSL) protocols.

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. You maintain the ability to modify, overwrite, or permanently delete your resume data and associated media directly from your account dashboard at any time. We also perform routine automated server maintenance to securely eradicate abandoned or unused uploaded media.

5. Automated Processing and AI Technologies

Our platform incorporates advanced Artificial Intelligence technologies to assist in content generation. When utilizing our AI features, the specific text prompts and selected industry departments are transmitted securely to our AI processing partners. We have engineered our systems to strictly prevent the transmission of your sensitive personal identifiers (such as your full name, phone number, or exact address) to these external AI processors. The AI processing is utilized strictly as a functional tool to generate phrasing suggestions and does not use your data to train public models.

6. Your Privacy Rights

Depending on your geographic location, applicable privacy laws (such as the GDPR or CCPA) may grant you the following rights regarding your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, which can be executed directly via the deletion tools in your user dashboard.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

To exercise any of these rights, please contact our administrative team. We will respond to your request within the timeframe required by applicable law.

7. Changes to Our Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. We will post the revised policy on this page and update the "Effective Date" at the top of the policy. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

8. Advertising and Cookies (Google AdSense)

We use third-party advertising companies, including Google, to serve ads when you visit our website. These companies may use cookies (such as the Google DoubleClick cookie) to serve ads based on your prior visits to our website or other websites on the internet.

• Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to this website or other websites.
• Google's use of advertising cookies enables it and its partners to serve ads to users based on their visit to our platform and/or other sites on the Internet.
• Users may opt out of personalized advertising by visiting Google Ads Settings.

9. Contact Us

If you have any questions, concerns, or comments about this Privacy Policy, our data practices, or if you would like to exercise your privacy rights, please contact our administrative team at: cv@pharmakey.medipdf.in